Troubleshooting – Rane RPM 26v User Manual

Page 22

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Manual-22

Hints for Windows 95/98 Users

If you find yourself squeezed for room at the bottom of the screen, you can modify the Task Bar so it only appears when

you move the mouse pointer below the bottom of the screen.

To do this, Right-Click on a blank spot on the task bar. Select

Properties. Enable Auto Hide. Click OK.

While operating the Site Control Panel in Windows 95 or 98, there is no button-box for the system menu on the title bar

allowing you to either exit or return to the Device Edit screen. There is, however, a Close-Window button-box. As expected,
the Close-Window button-box exits the Site Control Panel, but unfortunately, it also quits RaneWare. To return to the Device
Edit screen, Right-Click the mouse on the Site Control Panel title bar. This opens a menu allowing you to return to Device Edit
mode or exit RaneWare altogether. As usual, a password is required for either option.

TROUBLESHOOTING

POWER LED is Off:

Check the POWER connection on the chassis, and confirm that the remote supply is connected to a live AC source. Ensure

that the DIN power plug is plugged into the unit before connecting AC power.

No communication between the unit and the computer:

Set the DEVICE ADDRESS to a unique small number, and try polling for units in RaneWare (under Device|Select, then

click Poll). The unit should be found quickly. If more than 16 units are daisy-chained from one serial port, communication to
the furthest units may be unreliable.

Check that the COM port selected in RaneWare in the

System > System Setup menu is the one on your computer that is

connected to the unit. Also check that the cable is a standard RS-232 cable (not a null modem type). If an adapter is used, it
must not be null modem type.
The cable must be connected to the RW 232 INPUT jack on the rear of the unit.

Be sure the “

Remote to RPD 1” box is not checked in the System > System Setup menu.This box is only used with the

Rane RPD 1 to remotely communicate with an RW 232 system. When this box is checked, no communication with local RW
232 devices is possible.
(See page Manual-5-6 for more RPD 1 information.)

Audio hum or noise:

Click the

Mute All button. If this helps significantly, the problem may be with the Input connection, or the equipment

driving the Input. If Muting has little effect, the problem is likely either the Output connection, or equipment driven by the
Output.

The RPM 26v is intended to connect to equipment with balanced audio I/O. If you really must operate unbalanced equip-

ment with the RPM 26v, please refer to Rane Note 110, “Sound System Interconnection” (next section) or The Journal of the
AES Vol. 43 No. 6 (June 1995).

FLASHING OUTPUT LEDS 1 OR 2:

If working Memory (Memory zero) gets corrupted, Output 1 flashes yellow. If just Output 1 flashes, try to reload the DSP

Program, load a different DSP Program or recall a different Memory.

If Output 2 flashes yellow, an unrecoverable error has occurred. If this happens, first try to reset the unit by cycling the AC

power, (do not unplug the DIN jack to cycle the power). If Output 2 is still flashing after power-up, the unit may need erasing.
This reinitializes all of the stored parameters including names, and resets all Memories to DSP Program 3. To erase, hold the
DEFAULT button while turning the power on. Be sure to hold the DEFAULT button until the Output LEDs cycle. When the
unit is finished erasing, the Output LEDs cycle yellow from the outsides to the center.

If you are unable to stop either the Output 1 or the Output 2 LEDs from flashing by resetting the unit, contact the factory.

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