Curtis TC924 - Manual (Page 30)

Problem Solving Section
For your assistance, we have listed below a few common problems.
Phone does not work, check the following:
1. BASE UNIT is plugged into a power source.
2. HANDSET is charged.
3. TONE/PULSE Select Switch is in the right position.
4. TELEPHONE LINE CORD is plugged into the TELEPHONE JACK.
Range of phone limited, check the following:
1. BASE UNIT is centrally located in your residence.
2. BASE UNIT is not located near appliances.
No dial tone, check the following:
1. TELEPHONE LINE CORD plugs are connected to the TELEPHONE JACK and
TELEPHONE LINE CONNECTION JACK.
2. BASE UNIT is plugged into a power source.
3. If you had a power failure or had unplugged the BASE UNIT, replace the
HANDSET on the BASE UNIT for 2 to 5 seconds to reset the system.
Received signal flutters or fades, check the following:
1. BATTERY PACK in the HANDSET is fully charged.
2. HANDSET is not too far from the BASE UNIT.
Interference on reception, check the following:
1. Noise may be picked up from electrical products in the home or electrical
storms. Generally, this noise is a minor annoyance and should not be
interpreted as a defect in your system. (See Technical Information on page 31).
2. Choose an alternate channel using the Scan/Del button on the HANDSET.
3. Do not use this telephone within 20 ft. of a microwave oven while it is working,
as you may experience interference. This is a normal occurrence with 2.4 GHz
phones and should not be interpreted as a defect in the product.
Excess static, check the following:
1. Check to see that the ANTENNA is not touching another metal object.
Problem Solving
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