Receiving calls, Ending calls – Obihai OBi1000 User Guide User Manual

Page 24

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OBi1000  User  Guide  

 

           Copyright  Obihai  Technology  

24  

key  exists  then  the  call  will  fail.    For  this  reason  it  is  important  to  ensure  enough  bound  and  unbound  call  keys  are  
defined  to  support  your  expected  call  volume  and  flow.  
   
Numbers  that  are  specified  within  a  speed  dial,  entries  of  a  directory  listing  or  phone  book  contacts  may  contain  

explicit  information  specifying  which  line  to  use  when  making  calls  to  the  programmed  number.  In  this  case,  the  
entry  is  bound  to  the  specified  line.      When  a  phone  number  is  called  using  a  speed  dial  or  contact  entry,  the  phone  
does  not  apply  the  Digitmap  or  OutboundCallRoute  on  the  given  number.  It  is  important  to  note  that  the  numbers  in  
the  respective  entries  must  be  complete  and  valid  without  relying  on  any  transformation  by  Digitmap  processing.    
 
If  no  explicit  line  information  is  given,  usually  with  line  field  of  the  respective  entries  blanked  out  or  set  to  auto,  the  
phone  applies  standard  Digitmap  and  OutboundCallRoute  processing  on  the  given  number  to  determine  the  line  to  

use  for  the  call.  

Receiving Calls

When  a  new  incoming  call  arrives  over  one  of  the  voice  service  accounts  (lines),  the  phone  finds  an  available  call  key  
to  assign  the  call  to.  If  one  is  found,  the  call  is  admitted  and  the  phone  either  rings  or  plays  the  call  waiting  
indication  tone  if  the  called  party  is  already  on  a  call.  The  call  key  that  the  incoming  call  has  been  assigned  to  blinks  
quickly  in  red  as  a  visual  alert  during  the  ringing  state.    

 
When  the  phone  is  ringing,  the  user  may  answer  the  call  in  one  of  the  following  ways:  

Lifting  the  handset  from  the  cradle  to  answer  the  call  

Turning  on  the  speakerphone  to  answer  with  the  Speakerphone  

Turning  on  the  headset  to  answer  with  a  connected  headset  

Pressing  the  Answer  soft  key  

Pressing  the  call  key  that  the  incoming  call  is  assigned  to  –  this  call  key  will  flash  to  indicate  it  has  been  
assigned  the  call  

 
In  the  latter  two  cases,  the  talking  device  will  be  chosen  according  to  the  following:  

If  the  handset  has  been  picked  up,  the  handset  will  be  chosen  

Otherwise,  the  Speakerphone  or  Headset  will  be  chosen  according  to  the  value  of  the  PreferredAudioDevice  

parameter,  which  may  be  preconfigured  by  the  phone  administrator  or  changed  by  the  user  under  
Settings/User  Preferences  on  the  GUI  

 
When  the  phone  is  playing  the  call  waiting  tone,  the  user  may  answer  the  call  in  one  of  the  following  ways:  

Pressing  the  Answer  soft  key  

Pressing  the  call  key  that  the  incoming  call  is  assigned  to  

 
In  the  case  of  call  waiting,  right  before  answering  a  call  the  phone  automatically  applies  the  following  operation  on  
all  other  calls  in  the  system  based  on  their  call  state:  

Connected  Calls:  hold  them  

Ringing  or  Held  Calls:  leave  them  alone  

All  Other  Calls:  end  them  

Ending Calls

You  can  end  a  call  in  any  state.  The  simplest  way  to  end  a  call  is  by  hanging  up,  which  is  done  in  the  following  ways:  

Put  the  handset  on  the  cradle  (on-­‐hook),  if  the  handset  is  being  used  

Turn  off  the  Speakerphone,  if  Speakerphone  is  being  used    

Turn  off  the  headset,  if  headset  is  being  used    

 
The  hanging  up  action  ends  all  calls  in  the  following  states:  Dialtone,  Dialing,  Trying,  Peer  Ringing,  Ended.  Calls  in  
other  states  are  unaffected.  Hanging  up  does  not  require  the  calls  app  to  be  running.  You  may  selectively  end  a  call  
from  the  calls  app  by  highlighting  the  call  and  pressing  the  End  soft  key.  

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