Intercom calls – Obihai OBi1000 User Guide User Manual

Page 33

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OBi1000  User  Guide  

 

           Copyright  Obihai  Technology  

33  

Shared Line Appearance (SLA) and Shared Call Appearance (SCA)

A  Shared  Line  is  a  service  account  or  extension  that  is  installed  on  a  group  of  phones,  such  that  if  any  phone  is  using  

that  extension,  other  sharing  phones  will  be  notified.  There  can  be  multiple  simultaneous  calls  on  a  shared  line.  The  
maximum  allowed  simultaneous  calls  on  a  shared  line  will  typically  be  fixed.  Each  call  on  a  shared  line  is  called  a  
Share  Call  Appearance  (SCA)  and  is  sometimes  referred  to  as  a  Bridged  Line  Appearance  (BLA).  If  your  phone  has  a  
shared  line  configured  as  one  of  the  services,  it  should  have  as  many  Call  Keys  defined  on  the  phone  as  are  bound  to  
that  service.  SCAs  of  a  shared  line  are  ordered  with  an  index  1–n  as  SCA1,  SCA2,  SCA3,  ...  SCAn,  where  n  is  the  
maximum  number  of  calls  permitted  for  that  line.  On  the  OBi1000,  the  SCAs  are  assigned  sequentially  in  ascending  
order  according  to  the  VLK  index  of  the  corresponding  Call  Key  bound  to  the  shared  line.  For  example,  suppose  a  

shared  line  with  4  SCAs  is  configured  on  a  phone  with  VLK1,  VLK3,  VLK7,  and  VLK8  assigned  as  the  4  Call  Keys  bound  
to  that  line,  then  the  calls  hosted  on  VLK1,  VLK3,  VLK7,  and  VLK8  are  SCA1,  SCA2,  SCA3,  and  SCA4,  respectively.  
 

Icon  

SCA  State  

Description  

Available  Operation  

LED  Pattern  

 

Seized  

A  sharing  phone  has  seized  
the  SCA  to  make  an  
outgoing  call  

 

Blinking  in  red  
(30ms  on/30ms  
off)
 

 

Trying  

A  sharing  phone  is  trying  an  
outgoing  call  

 

Steady  red  

 

Proceeding  

A  sharing  phone  is  making  
an  outgoing  call  and  the  
called  party  is  ringing  

 

Steady  red  

 

Connected  

A  sharing  phone  is  on  a  

connected  call  with  that  
SCA  

Barge  In  to  monitor  the  

conversation  only  or  to  fully  
participate  in  the  
conversation  

Steady  red  

 

Held  

A  sharing  phone  is  on  a  call  
with  that  SCA  and  has  
placed  the  call  on  hold  

Resume  and  take  over  the  
call  

Slow  blinking  in  
red  

 

Private  Held  

A  sharing  phone  is  on  a  call  
with  that  SCA  and  has  

placed  the  call  on  private  
hold  

 

Slow  blinking  in  
red  

(100ms  on/100ms  
off)  

 

Call  Parked  

A  call  is  parked  against  the  
extension  

Pickup  the  parked  call  

Blinking  in  red  
(50ms  on/50ms  
off)
 

 

Idle  

None  of  the  sharing  phones  
is  using  the  SCA  

Seize  the  SCA  to  make  an  
outgoing  call  

Off  

 

Error  

Protocol  error  

 

Steady  amber  

Intercom Calls

Intercom  refers  to  a  call  with  the  following  characteristics:  

The  called  phone  answers  automatically,  usually  immediately  without  ringing  and  uses  the  speakerphone  

or  headset  to  answer  the  call.  Typically  the  answering  phone  also  plays  a  short  beep  to  alert  the  called  user  

right  after  answering  the  call  

The  calling  phone  may  support  Push  To  Talk  (PTT)  such  that  the  call  ends  as  soon  as  the  caller  releases  the  

respective  PTT  key  on  the  calling  phone.  PTT  does  not  apply  to  the  called  phone  on  the  other  hand;  the  
called  user  talks  and  ends  the  call  normally  just  like  any  other  call  

 
When  an  intercom  call  is  received  and  answered,  all  other  current  calls  on  the  called  phone  will  be  interrupted  in  
the  standard  way,  as  this  is  a  new  call  to  be  added  to  the  foreground.  With  the  OBi,  a  feature  key  may  be  assigned  
the  function  “Auto  Answer  On/Off”  to  give  the  user  an  easy  way  to  disable  auto-­‐answering  intercom  calls  in  case  
they  do  not  want  to  be  interrupted.  If  Auto-­‐Answer  is  turned  off,  the  intercom  call  will  be  presented  to  the  called  

phone  as  a  call  and  the  phone  will  ring  normally.  

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