Warpia SWP120A Rev B Installation Manual & Troubleshooting Guide User Manual

Page 28

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Before contacting Warpia, make sure you have :

y

Your StreamHD’s serial number

y

The computer and any optional devices related to the problem

y

Backup copies of your Windows

®

operating system and all other preloaded software

on your choice of media

y

Name and version of the program involved in the problem, if applicable, along with the

its installation media

y

Information about what you were doing when the problem occurred

y

Exact error messages and when they occurred

For technical support, email the Warpia Customer Support Center:

Email Support

[email protected]

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