Warpia SWP240 - Manual (Page 23)

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7. Helpful Tips & Troubleshooting
General
1. The DisplayLink icon is not displayed on your screen.
The DisplayLink icon is displayed only when an external monitor is connected
to the docking station . If an external monitor is connected, ensure that the
video cable is fully inserted into the docking station and the monitor.
2. The power and connection indicator of the docking station is not on.
Ensure that you have correctly connected the power supply to the docking
station and a working electrical outlet, and that you have pressed the power
button. Do not use any power supply other than the one provided with the
docking station.
3. You connect the docking station to a computer with the provided USB 3.0
cable, but the docking station does not work.
a. Ensure that the docking station is well powered by its power supply. The
docking station always needs external power supply for operation, because it
does not take power from the USB connector attached to your notebook
computer.
b.
Ensure that the device driver of the docking station is well installed; if not,
install the device driver and restart the computer.
c.
Ensure that the USB connector on your computer works well; if not, replace
with other USB connectors.
4. You cannot start your notebook computer when it is connected with the
docking station.
Ensure that you use the USB 3.0 cable provided with the docking station.
Video output
1. The external monitor display(s) are blank.
• Ensure that the notebook computer connected to the docking station is
running correctly and is not in standby or hibernation mode. When the
notebook computer is in standby or hibernation mode, the external monitor
display(s) are always blank.
• Ensure that the device drivers are installed following the installation instructions
and the icon for the docking station is visible in the Windows notification
area.
• Ensure that the video output function is not disabled.
• Ensure the following connections are correct: