CANOGA PERKINS CanogaView EMS - Manual (Page 20)

CanogaView EMS Installation Guide
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PART 2: UNINSTALLING THE CORE SERVICES
Uninstall for the Core Services is comprised of a 3 step procedure controlled by the unistall program.
Each step must be completed thoroughly and consecutively in order for the Core to be properly
uninstalled.
An uninstall may not remove all the folders created as part of the installation procedure. If so you can
manually remove these folders if you please. You will find them at the location you installed them.
Open a Terminal window and execute the following command: rm -rf (path). For example, if you used
the installation default path you would execute the command: rm -rf /opt/core to remove the folders.
Note that if you chose to retain modified data files, do not remove the folders manually. If so
you will lose the data files.
Be sure to uninstall the Report Server before uninstalling the
CanogaView EMS Core.
STEP 1 BEGIN UNINSTALL
Open a Terminal window.
If you installed CanogaView EMS using the default path: /opt/core, execute the command: java -
jar /opt/core/Uninstaller/uninstaller.jar.
If you specified a path other than the default path, substitute that path for /opt/core.
STEP 2 UNINSTALL
The Uninstaller popup appears. To remove all files, including data files that have been modified,
you would check the Force the deletion of.... box then click Uninstall. If you want to retain
modified data files, you would click Uninstall but would NOT check the Force the deletion of....
box.
When you click Uninstall, should a popup appear indicating a message like: “failed to lock
IzRegistry at location:...... “, navigate to /opt/izpack. You should see a file named, “.lckzRegistry”.
This is a lock file. Remove it, then rerun the uninstall program.
STEP 3 UNINSTALL FINISHED
When the uninstall is finished, click Quit.