If the product is damaged, Tools and parts required, The product is damaged – Cisco 4490 User Manual

Page 49

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3-3

Cisco Global Site Selector 4490 Hardware Installation Guide

78-15755-01

Chapter 3 Installing the Cisco Global Site Selector 4490

Tools and Parts Required

If the Product is Damaged

If any portion of the unit or component is damaged in transit, forward an
immediate request to the delivering carrier to perform an inspection of the product
and to prepare a damage report. Save the container and all packing materials until
the contents are verified.

Concurrently, report the nature and extent of the damage to Customer Service.
Report the problem or deficiency to Customer Service along with the model
number and serial number. Upon receipt of this information, you will be provided
with service instructions, or a Return Material Authorization (RMA) number and
shipping information. To obtain assistance, refer to the

“Preface”

.

Tools and Parts Required

Your Global Site Selector 4490 comes with the following rack kits suitable for
mounting the GSS 4490 in a 19-inch (48.26-cm) equipment rack:

A sliding rail four-post rack-mount kit

A two-post rack-mount kit

To install the Global Site Selector 4490 in a rack you need the following parts and
tools:

Flat-blade screwdriver

Phillips screwdriver

One rack-mount kit

Figure 3-1

identifies the items included with the four-post rack. If any items are

missing or damaged, contact your place of purchase.

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