Dealing with problems (summary), Starting up, Dealing with problems – Panasonic TOUGHBOOK CF-50 User Manual

Page 21: Summary)

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Dealing with Problems

(Summary)

When a problem occurs, refer to this page. The “Reference Manual” also contains detailed information. If a problem appears to be
related to a software application, read the software related manual. If you still cannot troubleshoot the problem, contact Panasonic

Technical Support.

# starting Up

The power indicator or bat­
tery indicator is not lit

• Check the cable connection for the AC adaptor.
• Check to see if a fully charged battery is properly installed.
• Remove the battery pack and disconnect the AC adaptor, then connect them again.

[Enter Password) is displayed Input your password. If you have forgotten it, contact Panasonic Technical Support.

POST Startup Error(s) is
displayed

page 19

Windows startup, or an op­
eration is extremely slow

Press C F9 j in the Setup Utility (c;^ “Setup Utility”). This will restore the Setup
Utility’s settings to their default values (except the password settings). Then, the Setup
Utility must be run once again for you to input the appropriate operating environment set­

tings. (The processing speed depends on the application software used, so this operation

may not cause the processing speed to increase.)

The date and time are incor­

rect

• You can set the date and time using the following menu.

■ViiitiPffil'iilili® : rControI Panell - FDate/Timel

: rControl Panell - IDate. Time. Lanuuaee. and Reeional Optionsl -

[Date and Time]

• When the computer is connected to a LAN, confirm the date and time of the server.
• If you continue to experience problems, the internal battery maintaining the clock may

need to be replaced. Contact Panasonic Technical Support.

• This computer will not correctly recognize the date and time starting from the year 2100

A.D.

When resuming from the
standby

or

hibernation

mode,

[Enter

Password]

does not appear even if a
password has been set in the

Setup Utility

Use the Windows password as follows:

Set the password in [Control Panel] - [Users and Passwords], then add the check mark for
[Prompt for password when computer goes off standby] in [Control Panel] - [Power Op­

tions] - [Advanced].

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Select the account to change in [Control Panel] - [User Accounts] and set the password, then
add the check mark for [Prompt for password when computer resumes from standby] in

[Control Panel] - [Performance and Maintenance] - [Power Options] - [Advanced],

When

the

administrator

password is forgotten

After reinstalling, setup Windows and then set the password again.

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If you have created a password reset disk (C^^ page 13), a message is displayed when you

fail to correctly enter the password. Follow the message’s instructions and set the password
again by using the password reset disk.

If you have not created a password reset disk, after reinstalling, setup Windows and then set

the password again.

When the previous item is

not the cause

• Press СИЗ in the Setup Utility (c^ “Setup Utility”). This will restore the Setup

Utility’s settings to their default values (except the password settings).

• Try removing all peripheral devices.
• »Ж1яи.ыа

Click [Local Disk(C:)] with the right button in [My Computer], select [Properties], then
select [Tools] - [Check Now].

Click [Local Disk(C:)] with the right button in [start] - [My Computer], select [Proper­

ties], then select [Tools] - [Check Now].

• At start-up, press СЕЮ to operate the computer in the Safe mode.

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