Troubleshooting radio functionality – Chamberlain door opener User Manual

Page 29

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29

TROUBLESHOOTING RADIO FUNCTIONALITY

The error codes will display at the radio LED.

NOTE: Radio receiver is compatible with 315 MHz remotes.

ERROR CODE

SYMPTOM

DISPLAY

POSSIBLE PROBLEM

CORRECTION

R1

No response from
the remote.

Quick Flash

Unlearned remote - A user tries to use a
remote, but the RADIO LED only flashes
briefly and there is no response from the
operator.

Try re-learning the remote
(page 18).

R2

No response from
the remote.

No LED
activity

Cannot recognize remote - A weak signal
caused by a discharged battery or outside
interference with the radio - OR - the radio
being learned is not compatible with the
operator.

Replace battery - OR -
eliminate interference - OR -
obtain a qualified remote.

R3

The remote
cannot be learned.

Radio LED
turns off after
30 seconds

Cannot recognize remote - A weak signal
caused by a discharged battery or outside
interference interfering with the learn
process - OR - the radio being learned is
not compatible with the operator.

Replace battery - OR -
eliminate interference - OR -
obtain a qualified remote.

R4

The remote
cannot be learned.

2 Blinks

No free records - A user enters RADIO
function learning mode but there is no
space left to add another remote.

Erase all learned remotes and
re-learn the desired remote.

R5

The remote
cannot be learned.

3 Blinks

Duplicate remote - A user enters RADIO
function learning and selects the function
to be learned. When the remote button is
pressed for learning, a search reveals that
remote is already learned.

This remote already has a
function associated with it. To
change the function, erase all
learned remotes and re-learn
the desired remote.

R6

Cannot close via
constant pressure
in C2, D1 or E2
modes.

IR LED flashes

No safety device present - A safety device
is required to close via constant pressure.

Obtain direct connect eyes or a
CPS3 device - OR - change to
a mode that does not require
constant pressure.

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