0 common problems and solutions – Avlink CX-2088 User Manual

Page 30

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CX Matrix Switching System—User Manual

29

Model

Technical

Parameters

CX-2088

CX-2084

CX-2044

Specifications

Power

100VAC~240VAC,50/60Hz,Automatic Switch

Temperature

Storage/Usage Temp.: -40℃~+85℃

Humidity

Storage/Usage Humidity: 10%~90%

Housing

Measurements

485(L)X275(W)X90mm(H)

Product Wt.

3700g

Average Failure Time

Interval

30,000 Hours

Warranty

1 year free maintenance, lifetime maintenance

10.0 Common Problems and Solutions

1. What to do if the CX matrix front panel keys switching not responsive?

Answer: The CX matrix front panel keys employ scanning testing and require longer response

time. Press the keys for 2 seconds and then release. This way, key switching will be

responsive in operation.

2. What to do if matrix does not display or color display is abnormal after hot plug?

Answer: Switching of the matrix system goes through the IC chips. If the voltage difference

between the input signal equipment and the matrix equipment is too large, hot plug

could easily cause damage to the IC chips. Please turn off power to the system before

plugging or unplugging.

3. What to do if ghosting happens when Composite Video signals output to display?

Answer: Ghosting is often caused either by the projector, inferior cable quality or long

transmission distance. You are advised to adjust the projector or replace with better

quality cable.

4. What to do if discoloration happens or no video signal output?

Answer: Please check if both ends of the Composite Video signal connectors are correctly

connected.

5. What to do if the serial port (usually refer to the computer serial port) fails to control the CX

matrix?

Answer: Check that the communication port set by the control software is correctly connected to

the corresponding serial port of the equipment. Also, check if the computer

communication port is in good order.

6. What to do if the corresponding graphics fail to output during CX matrix switching?

Answer: (1) Check if there is signal on the input end. If there is no input signal, it could be that

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