Buick 2012 Enclave - Manual (Page 438)

Black plate (10,1) Buick Enclave Owner Manual - 2012
13-10 Customer Information
. Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or
the most scenic route. There
is a six request limit per year.
Additional travel information
is also available. Allow
three weeks for delivery.
. Trip Interruption Benefits and
Assistance: Must be over
250 kilometers from where
your trip was started to
qualify. General Motors of
Canada Limited requires
pre-authorization, original
detailed receipts, and a copy
of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help you make arrangements
and explain how to receive
payment.
. Alternative Service:
If assistance cannot be
provided right away, the
Roadside Assistance advisor
may give permission to get
local emergency road service.
You will receive payment, up to
$100, after sending the original
receipt to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are
the owner responsibility.
Roadside Assistance
Program (Mexico)
As a new owner, your vehicle
is automatically enrolled in the
Roadside Assistance program.
The services are available at no
cost under the terms and conditions
of the program. The Roadside
Assistance program is not part
of, or included, in the coverage
provided by the new vehicle
limited warranty.
Roadside Assistance provides
assistance to the driver and
passengers while driving the
vehicle within your city of residence
or on any passable road in
Mexico, the United States, and
Canada. Services are subject
to the limitations described in
the following pages. Program
coverage varies by country.
Roadside Assistance is available
24 hours a day, 365 days of
the year.
This program expires two years
from the date of the invoice for
the vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.
For more information about the
renewal of this program at the
end of its term, contact the Buick
Customer Assistance Center
at 01-800-466-0818.