12 customer information – Buick 2012 Enclave User Manual

Page 440

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Buick Enclave Owner Manual - 2012

13-12

Customer Information

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*Trip Interruption: This service
is provided if you are prevented
from further usage of your
vehicle while traveling and
it is not possible for the nearest
Buick dealership to repair the
vehicle the same day, requiring
the vehicle to stay at the
dealership for a night or more.
If this happens, in addition to
the previously listed services
and prior to confirmation by the
dealership, you are entitled to
choose one of the following
alternatives, within the limits of
existing Roadside Assistance
program guidelines. If the costs
exceed the amount authorized
for these services, you must
pay the difference at the time
of service.

Roadside Assistance
will coordinate hotel
accommodations for all vehicle
travelers for up to two nights.

A rental car will be provided for
up to two days and the vehicle
must be returned to its original
destination, excluding vehicles
with a carrying capacity greater
than 3.5 tons.

Complimentary Transportation: If
you prefer to continue your
trip to the intended destination
or return to your place of
residence, and the trip requires
more than eight hours driving on
the road, transportation for the
driver and passengers by first
class bus or coach commercial
airline will be provided to a
location chosen by Roadside
Assistance, depending on
availability at the chosen
destination. Restrictions apply
based on vehicle specifications.

If you are on the road, taxi
service to the nearest bus
station or airport will be
provided.

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*Complimentary
Transportation for Vehicle
Pick Up
: Transportation to pick
up your vehicle after repairs
are complete. Once the dealer
has reported that the vehicle
has been repaired, Roadside
Assistance will provide bus or
commercial airline one-way
service (subject to availability)
for the person designated by
you to collect your vehicle at
the dealership's location if you
or the designated person are not
in the same town or city as the
dealership.

*These services are not provided
for U.S. or Canada residents.
All services provided in the U.S.
and Canada are at the owner's
expense and will be reimbursed
by Roadside Assistance.

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