Buick 2012 Enclave - Manual (Page 439)

Black plate (11,1) Buick Enclave Owner Manual - 2012
Customer Information 13-11
Services Provided
. Flat Tire Change: If unable
to change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
Buick dealership. It is the
owner's responsibility for the
repair or replacement of the tire.
This service is limited to the
transfer of the vehicle to the
repair facility.
. Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out.
. Battery Jump Start: Service to
jump start a dead battery.
. *Emergency Messages:
Transmission of urgent phone
messages.
. *Emergency Calls: Call for
emergency services.
. *Dealership Location
Assistance: Information
regarding addresses and
telephone numbers for
Buick dealers.
. Emergency Towing: Tow to
the nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved
in an accident during the
commission of a crime,
administrative violation,
or breach of traffic regulations,
Roadside Assistance will not
provide service. When the
vehicle is not accessible to
be towed, all maneuvers
required to access it will be
at the owner's expense.
If the vehicle is in another
city outside of your residence,
Roadside Assistance is limited
to moving the vehicle to the
nearest dealer. If you would like
the vehicle moved to a different
dealer, you will be asked to
cover the difference in cost
at the time of the move.
If the vehicle cannot be received
by the nearest Buick dealer
due to scheduling conflicts, the
vehicle will be taken to a safe
place where it will remain for up
to 48 hours until it can be taken
to the dealer. If the storage costs
exceed the amount authorized,
the owner is responsible to pay
the difference at the time of
service. Contact Roadside
Assistance for more information
on authorized amounts.