Troubleshooting operating instructions, Xlc3.5hs/b – Clarity XLC Cordless 3.5HSB User Manual

Page 11

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XLC3.5HS/B

The unit will not operate/no dial tone:

• Verify the AC Adapter is securely plugged into AC outlet, the

base and the telephone.

• Make sure the battery has been placed in the battery

compartment correctly. (The circular metal contacts on battery

need to touch the metal springs inside battery compartment.)

• Make sure the handset battery is fully charged.

• Verify the telephone is in the correct dialing mode: tone (touch)

or pulse (rotary).

• Make sure you are in the usable range of the base station.

The phone does not ring when you receive a call:

• Make sure the RINGER switch on the handset is set to ON.

• Verify the AC Adapter is securely plugged into the AC outlet

and the base.

• Verify the telephone line cord is securely plugged into the

wall jack and the telephone.

• Make sure you are within the usable range of the base station.

• You may have too many extensions on your line. Try unplugging

a few devices.

Noise, interference or other calls heard while using the
handset:

• Make sure you are within the usable range of the base station.

• Make sure the handset battery is fully charged.

• Try relocating the base unit to another location.

• Make sure the AC Adapter is not plugged into the wall outlet

with other appliances.

Phone will not hold charge:

• Make sure the charging contacts on the handset and base

are free of dust and dirt. While unplugged, clean the contacts

with a soft cloth.

• Make sure CHARGE LED (light) on the base is lit when the

handset is in the cradle.

TROUBLESHOOTING

OPERATING INSTRUCTIONS

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