Before calling for assistance, If you need assistance or service – Whirlpool FES364B User Manual
Page 29
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If You Need Assistance
or Service
This section is designed to help you save the cost of a service call. Part 1 of this section
outlines possible problems, their causes, and actions you can take to solve each problem.
Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our
toll-free telephone number for help or calling for service, please provide a detailed descrip
tion of the problem, your appliance’s complete model and serial numbers, and the purchase
date. (See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance ...
Performance problems often result from little things you can find and fix without tools of any
kind. Please check the chart below for problems you can fix. It could save you the cost of a
service call.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Nothing operates
The power supply cord is
not plugged into a live
circuit with the proper
voltage.
A household fuse has
blown or a circuit breaker
has tripped.
Plug power supply cord into a live circuit
with proper voltage. (See Installation
Instructions.)
Replace household fuse or reset circuit
breaker.
The oven will not
operate
The Oven Selector is not
turned to BAKE or BROIL.
A delayed start time has
been set.
The Oven Temperature
Control Knob is not turned
to a temperature setting.
The MEALTIMER™ clock
is not set correctly.
The Stop or Start Time
Knobs for the MEAL-
TIMER clock are not set
at the correct time of day.
Turn the Oven Selector to the desired
setting.
Wait for the start time to be reached or
cancel and reset the controls.
Turn the Oven Temperature Control
Knob to the desired setting.
Set the MEALTIMER clock correctly.
(See “Using the MEALTIMER™ clock” on
page 17.)
If a delay start or stop is not desired, the
Stop and Start Time Knobs must be
turned to the correct time of day. Turn
knobs till they pop out.
Surface units will
not operate
A household fuse has
blown or a circuit breaker
has tripped.
The control knob(s) will
not turn.
Replace household fuse or reset circuit
breaker.
Turn knob(s) again, pushing in as
you turn.
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