Troubleshooting guide/after-sales service, Before contacting after-sales service – Whirlpool Freezer User Manual

Page 18

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TROUBLESHOOTING GUIDE/AFTER-SALES

SERVICE

When you hear these noises

..your appliance is alive!!!

Before contacting After-sales Service....

Performance problems often result from simple things you can find and solve yourself without tools of

any kind.

The appliance is not working

• Is the power plug plugged into a live socket with the proper voltage?

• Have you checked your home’s fuses?

Ice maker noises

Since your appliance has an ice maker, you may hear buzzing (from the water valve), trickling water and

the clatter of the ice falling into the bucket.

If your ice maker does not work:

• Has the freezer had enough time to become cold? With a new refrigerator this may take overnight.

• Is the ice maker ON/OFF?

• Is the water turned on? Is water getting to the ice maker?

• Is there a water filter installed on the refrigerator? This filter may be clogged or installed incorrectly.

First, check the filter installation instructions to ensure that the filter was installed correctly and is not

clogged. If installation or clogging is not a problem, call a qualified technician.

If the edges of the refrigerator cabinet, which come in contact with the door seal, are warm to

the touch:

• This is normal in hot weather and when the compressor is running.

If the light does not work:

• Have you checked your home’s fuses?

• Is the power plug plugged into a live socket with the proper voltage?

• Has the light bulb burnt out?

In the case of burnt-out bulbs:

I .Always unplug the appliance from the mains.

2. See chapter “Maintenance and Cleaning”.

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