If the motor seems to run too much, After-sales service, Before contacting after-sales service – Whirlpool Freezer User Manual

Page 19: Specify, Note

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If the motor seems to run too much:

• Are the doors properly closed?
• Are the door seals properly fitted?
• On hot days or if the room is warm, the motor naturally runs longer.

If the appliance door has been left open for a while or if large amounts of food have been stored, the
motor will run longer in order to cool down the interior of the appliance.

Remember

Motor running time depends on different things: number of door openings, amount of food stored,

temperature of the room, setting of the temperature controls.

If, after performing the above checks, your appliance still does not work properly, contact the After-sales

Service, explain the problem, specifying the model and appliance service number (stated on the data
plate).

If the refrigerator temperature is too high

• Are the refrigerator controls correctly set?
• Has a large amount of food been added to the refrigerator or freezer?
• Check that the doors are not opened too often.
• Check that the doors close properly.
• Make sure that air flow vents inside the compartment are not blocked, as this prevents the circulation

of cold air.

If there is moisture build-up

• Make sure that air flow vents inside the compartment are not blocked, as this prevents the circulation

of air.

• Make sure that the food is properly packaged. Dry any dampness on food containers before placing

them in the refrigerator.

• Check that the doors are not opened too often. When the door is opened, humidity from the room air

enters the refrigerator. The more often the door is opened, the faster humidity builds up, especially
when the room itself is very humid.

• If the room is very humid, it is normal for moisture to build up inside the refrigerator.

If the doors do not open and close properly

• Check that food packages are not blocking the door.
• Check that the pans, shelves, drawers or the ice maker are not out of position.
• Check that the door seals are not dirty or sticky.
• Ensure the appliance is level.

AFTER-SALES SERVICE

Before contacting After-Sales Service:

1. See if you can solve the problem yourself with the

help of the “Troubleshooting guide/After-sales

service”).

2. Switch the appliance on again to see if the

problem has been solved. If it has not, disconnect

the appliance from the power supply and wait for
about an hour before switching on again.

3. If the problem persists after this course of action,

contact After-sales Service.

Specify:

• the nature of the problem,
• the model,
• the Service number (the number after the word

SERVICE on the rating plate on the inside of the
appliance),

• your full address,

• your telephone number and area code.

S E R V I C E

0000

000

00000

Note:

The direction of door opening can be changed.

If this operation is performed by After-sales
Service it is not covered by the warranty.

210

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