Kenmore 153.331492 - Manual (Page 39)

PILOT LIGHT TROUBLESHOOTING FLOWCHART
Section A: Pilot light will not light (new installation)
Turn the manual gas shut-off valve to Is the manual gas shut-off valve, __ ________ ^______________
located in the supply line to the the on position and follow the lighting
water heater, in the on position? ~ h. instructions on the front of the water heater.
YES
Have you bled all the air
from the pilot tube and
gas supply line?
■ NO^
YES
i
Turn the gas control/temperature knob to the
pilot setting. While repeatedly pressing the
igniter button, push in and hold the gas
control/temperature knob until the pilot is lit
and maintains a stable flame (status light will
blink). Once it maintains a stable flame,
release the gas control/temperature knob.
Is the igniter producing a
spark?
■YES
NO
Follow the “Testing the Igniter
System’’ section in this manual. Set thermostat to desired temperature.
Section B: Pilot light repeatedly goes out.
Remove the burner door
assembly. Are the flame arrestor
and burner free from debris due
to excessive lint, dirt, dust or oil?
■ NO^
Refer to the “Maintenance of
your Water Heater” section of this
manual for information on cleaning
the flame arrestor and burner.
YES
i
Does the flame .
arrestor show signs
of discoloration?
Reassemble the heater, press the thermal
switch, and attempt to return the heater to
service. Does the pilot remain lit?
YES
Shut-off the gas supply to the water heater at the
manual gas shut-off valve, then contact Sears Service
at 1-800-4-MY-HOME (1-800-469-4663).
YES
I
NO
Set to desired temperature.
NO
Does the diagnostic status light on the
gas control valve/thermostat give
a two flash error code?
YES
Go to section C.
Refer to the “Replacing the Pilot/ Pilot
Tube Assembly” instructions.
Reassemble and restore to service.
Section C: Pilot light will not remain lit.
I Check for insufficient combustion air. |
Is the base-ring filter clean (
of lint, dust, or debris)?
.e., free
■ NO^
YES
Inspect and clean the base-ring
filter. Refer to the “External
inspection and Cleaning of the
Base-Ring Filter” section.
Are the combustion air supply and ventilation openings
of sufficient size? See “Combustion Air Supply and
Ventilation” section in this manual for requirements.
YES
■ NO^
Correct size of
openings to allow
sufficient air.
iNO^Is there a furnace/air handler in the same room as the water heater?]
YES
jiL
Does the return air duct for the furnace/
air handler draw its air from a separate
location than the water heater? See the
“Location Requirements” section and
the “Combustion Air Supply” section.
■ NO^
Contact a qualified
technician to correct the
combustion air
supply/ventilation issue.
YES
Is there proper drafting at the
drafthood? See “Checking the
h NO^^
Draft” section in this manual. ^
NO
Check the vent
system for restrictions/
obstructions and check
the vent termination
height. Refer to the
“Installation instructions”
section of this manual for
specific requirements.
I Contact Sears Service at 1-800-4-MY-HOME (1-800-469-4663)~~|
NOTE: If you are still experiencing difficulties after following
the steps in sections A, B, and C, please contact Sears
Service at 1-800-4-MY-HOIVIE (1-800-469-4663).
39