Refrigerator does not operate, Troubleshooting guide – Kenmore 41003 User Manual
Page 47
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TROUBLESHOOTING GUIDE
REFRIGERATOR DOES NOT OPERATE
Check if...
Then...
The power supply cord is unplugged.
Firmly plug the cord into a live outlet with proper voltage.
A household fuse has blown or circuit
breaker tripped.
Replace the fuse or reset the circuit breaker.
Refrigerator is in defrost cycle.
Wait about 30 minutes for defrost cycle to end.
REFRIGERATOR DOES NOT CHILL SUFFICIENTLY
Check if... Then...
The power supply cord is unplugged.
Firmly plug the cord into a live outlet with proper voltage.
The temperature control on the display panel
is not set to the correct temperature.
Reset the temperature control to a lower temperature.
Refrigerator is located in direct sunlight or
near a heat source.
Relocate away from heat source.
The back of the refrigerator is located too close
to the rear wall.
Make sure there is at least 3/8" of clearance between the
back of refrigerator and rear wall.
FROZEN FOOD IN THE REFRIGERATOR
Check if... Then...
The temperature control on the display panel
is not set to the correct temperature.
Reset the temperature control to a warmer temperature.
Room temperature is too low.
Make sure refrigerator is installed in a temperature control
room.
Food is NOT stored properly in the refrigerator.
Relocate food to warmer section in the refrigerator. Example:
Foods with high water content should not be stored in a Deli
Drawer or a Fruit and Vegetable Crisper.
UNUSUAL NOISE OR SOUNDS
Check if... Then...
The refrigerator is level and stable.
Level and secure the refrigerator.
The back of the refrigerator is located too close
to the rear wall.
Make sure there is at least 3/8" of clearance between the
back of the refrigerator and the rear wall.
Anything was dropped behind or under the
refrigerator.
Remove the dropped object.
A “ticking” sound is heard from inside the refrigerator.
It is normal and occurs when various accessories contact
or expand due to temperature changes inside the
refrigerator.
“Clunking” and “hissing” sounds are heard from inside
the freezer.
They are normal and occur when ice drops into the ice
bucket and water refills the icemaker.
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