Questions? before you call for service – Kenmore 362.7562 User Manual
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QUESTIONS? BEFORE YOU CALL FOR SERVICE ...
PROBLEM
POSSIBLE CAUSE
FOOD DOES NOT
BROIL PROPERLY
• Oven controls not properly set See the Broiling section. ^ ^
• Oven door not closed ^
» Improper shelf position being used. See the Broiling section.
• Food is being cooked on a hot pan.
■■ Cookware is not suited for broiling.
• Aluminum foil used on the broiler pan grid has not been fitted properly
and slit as recommended.
• Oven bottom not securely seated in position. See the Installation Instructions section.
OVEN WILL NOT
SELF-CLEAN
« Oven temperature is too high to set selFcleaning operation..
Allow the range to cool to room temperature and reset the controls.
• Oven controls not properly set. See the Using the Self Cleaning Oven section.
• Door latch handle not moved all the way to the right.
OVEN NOT CLEAN AFTER
CLEAN CYCLE
• Oven controls not set properly. See the Using the Self Cleaning Oven section.
• Heavily soiled ovens require at least 5 hours of cleaning time. : : r ,
• Heavy spillovers should be cleaned up before starting clean cycle.
OVEN DOOR WILL
NOT UNLOCK
» The oven must cool below the locking temperature after the clean cycle
is complete. Do not lock door with door latch except when using the
self-clean feature or the oven may lock.
DOOR ACCIDENTALLY
LOCKED WHILE BAKING
» Stop the self-clean cycle. See the Using the Self Cleaning Oven section.
STRONG ODOR
• Improper air/gas ratio in oven. Adjust oven burner air shutter,
» An odor from the insulation around the oven liner is normal for the first few
times oven is used. This is temporary.
DRAWER DOES NOT SLIDE
SMOOTHLY OR DRAGS
• The drawer is out of alignment. Fully extend the drawer and push it all the way
: in. See the Care and Cleaning section. '
• The drawer is overloaded or load is unbalanced. Reduce the weight. .:
Redistribute the drawer contents.
“CRACKLING” OR
“POPPING” SOUND
• This is the sound of the metal heating and cooling during both the cooking and
cleaning functions. This is normal.
EXCESSIVE SMOKING
• Excessive soil left in the oven, Press the STOP/CLEAR pad. Open the windows
to rid the room of smoke. Wait until the light on the SELF CLEAN pad goes off.
Wipe up the excess soil and reset the clean cycle.
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