Before yoy call, Occurrence possible cause/solution – Kenmore 790. 3017 User Manual
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Before you call for service, review this list. It may save you time and expense. The list Includes common occurrences that
are not the result of defective workmanship or materials in this appliance.
Before Yoy Call
Solutions to Common Problems
OCCURRENCE
POSSIBLE CAUSE/SOLUTION
Oven Control Beeps and Displays
any F code error (example F11).
Electronic control has detected a fault condition. Press STOP/CLEAR to clear
the display and stop the beeping. Reprogram the oven. If a fault reoccurs,
record the fault number. Press STOP/CLEAR and call Sears or another
qualified servicer.
-dr- is displayed.
The door was left open and controls set for self-cleaning cycle. Close the door
and push CANCEL pad.
Installation.
Place oven rack in center of oven. Place a level on the oven rack. Contact
installing agent if rack and cabinet cutout flooring are not level.
Kitchen cabinet misalignment may make oven appear to be not level. Be sure
cabinets are square and level. Contact cabinet maker to correct problem.
Entire appliance does not operate.
Make sure cord/plug is securely plugged into electrical outlet.
Cord/plug is not installed or connected. Contact Sears or another qualified
servicer.
Service wiring not complete. Contact Sears or another qualified servicer.
Power outage. Check house lights to be sure. Contact your local electric
company.
Short in cord/plug. Replace cord/plug.
Controls are not set properly. See instructions in the Oven Control Guide to
set the controls.
House fuse has blown orcircuit breaker has tripped immediately following
installation. House fuse may not be fully engaged. Check fuse or engage circuit
breaker securely.
House fuse has blown orcircuit breaker has tripped after the oven has been
installed and previously operating. Contact Sears or another qualified servicer.
Wall oven is not properly connected to gas supply. Check connection {see
Installation Instructions).
Entire oven does not operate.
Make sure gas supply shut-off valve is opened before turning on the oven after
installing the wall oven.
Oven light does not work.
Burned-out or loose bulb. Follow the instructions under Changing Oven Light
to replace or tighten the bulb.
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