Kenmore 565.68301 - Manual (Page 27)

TROUBLESHOOTING
Check your problem by ushg the chart below and try the solutions for each
problem. If the microwave oven still does not work properly, contact the nearest
authorized service center.
TROUBLE CAUSE REMEDY
When the oven is
plugged into a wall
outlet for the first time,
it does not work
properly.
• The microcomputer used in
the oven control may
temporarily become
scrambled and fail to
function as programmed.
• Unplug the oven from
the wall outlet and then
plug it back in.
Light reflection around
the outer case.
• This light is from the oven
light located outside the
oven cavity.
-
Noise coming from the
turntable when the
oven is turned on.
• Noise occurs when the
turntable roller rest and
cavity bottom are dirty.
• Clean the turntable
roller rest and cavity
bottom.
How are the boil-overs
avoided. • Small utensil is used. • Use a larger utensil
than usual for cooking.
Noise coming from the
oven when reducing
power. • When cooking with a power
other than HI, the oven
cycle to obtain the lower
power level.
The clicking noise can be
heard when the oven
cycles. This is normal.
Oven will not start. • Electrical cord for oven is
not plugged in.
• Door is open.
• Wrong operation is set.
• Plug into the outlet.
• Close the door and try
again.
• Check instructions,
(pages 11-17}
Err appears in the
display window.
• Wrong operation is set. . Touch STOP/CLEAR.
Arcing or sparking. • Materials to be avoided in
microwave oven are used.
• The oven is operated when
empty.
• Food refuse remains in the
cavity or inside the cavity is
uncleaned.
• Use microwave-safe
cookware only, (page 7)
• Do not operate with
oven empty.
• Clean cavity with wet
towel.
Unevenly cooked
foods.
• Materials to be avoided in
microwave oven are used.
• Food is not defrosted
completely.
• Cooking time/ Cooking
power level is not suitable.
• Food is not turned or
stirred.
• Use microwave-safe
cookware only, (page 7)
• Completely defrost
food.
• Use correct time/
cooking power level.
• Turn or stir food.
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