Toshiba 32HLX95 - Manual (Page 91)

Chapter 11: Troubleshooting
Symptom Solution
Sound problems • Check the antenna/cable connections [see Chapter 2].
• The station may have broadcast difficulties. Try another channel.
• The sound may be muted. Press VOL AT.
• If you hear no sound, try setting the MTS feature to Stereo mode [page 74].
• If you are not receiving a second audio program from a known SAP source, make sure the MTS feature is
set to SAP mode [page 74].
• If you hear audio that seems “incorrect" for the program you are watching [such as music or a foreign
language], the SAP mode may be on. Set the MTS feature to Stereo mode [page 74].
Remote control problems • Make sure the remote control is set to the correct device mode [page 31].
• Remove ail obstructions between the remote control and the TV.
• The remote control batteries may be dead. Replace the batteries [page 26].
• Your TV remote control may not operate certain features on your external device. Refer to the owner’s
manual for your other device to determine its available features. If your TV remote control does not
operate a specific feature on another device, use the remote control that came with the device [page 29].
• If the TV still does not act as expected, use the Restore Factory Defaults procedure as described on page
45.
Channel tuning problems • Make sure the remote control is set to the correct device mode [page 31].
• The channel may have been erased from the channel memory by the Channel Add/Delete feature. Add
the channel to the channel memory [page 41].
• The channel may be blocked by the Channels Block feature. Unblock the channel [page 82].
• If you are unable to tune digital channels, check the antenna configuration [page 44]. If you are still
unable to tune digital channels, clear all channels from the channel list [page 41] and reprogram
channels into the channel memory [page 40]. If you are still unable to tune digital channels, use the
Restore Factory Defaults procedure as described on page 45. Also see “Other problems," below.
Closed caption problems • If the program or video you selected is not closed-captioned, no captions will display on-screen
[page 72].
• If text is not available, a black rectangle may appear on-screen. If this happens, turn off the closed
caption feature [page 72].
• A closed caption signal may not display correctly in the following situations; a] when a videotape has
been dubbed; b] when the signal reception is weak; or c] when the signal reception is nonstandard
[page 72].
Rating Blocking [V-Chip] problems • If you forget your PIN code; While the PIN code entering screen is displayed, press RECALL four times
within 5 seconds. The PIN code you pveviously stored will be cleared [page 80].
• The V-Chip feature is available for the U.S. V-Chip system only [page 81].
Recording problems • If you use the TV's remote control to start recording, you will not be able to change inputs [page 60]. If
you attempt to do so, the message “Not Available While Recording” will appear on-screen.
Note: If you are recording a digital channel, you will only be able to change channels between analog
channels while the recording is in progress. This Is because the digital tuner in the TV will be locked on the
channel that Is currently recording. If you are recording an analog channel, you will only be able to change
channels between digital channels while the recording is in progress. This is because the analog tuner in
the TV will be locked on the channel that is currently recording.
• It is recommended that you use the TV's remote control to start recording. If you use a device other than
the TV’s remote control to start recording and then attempt to access a feature that is normally denied
during recording [changing inputs], the recorded audio and/or video may not be what you intended to
record. See pages 60 and 64.
TV stops responding to controls • If the TV stops responding to the controls on the remote control or TV front panel touchpad and you
cannot turn off the TV, press and hold the POWER button on the TV front panel for 5 or more seconds to
reset the TV.
Other problems • If your TV’s problem has not been addressed in this Troubleshooting section or the recommended
solution has not worked, use the Restore Eactory Defaults procedure as described on page 45.
Copyright © 2005 TOSHIBA CORPORATION. All rights reserved.
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