Cal Spas Genesis Portable Spa - Manual (Page 25)

2009 Genesis Portable Spa
LTR20091058, Rev. A
Appendix
www.calspas.com
23
2009 Warranty
This limited warranty is effective for Genesis portable spas manufactured after January 14, 2009.
All Cal Spas portable spas are warranted to be free from defects in material and workmanship at the time if
delivery. This warranty becomes valid at time of purchase and ends either by specified time-frame listed above,
owner-transfer, relocation, or installation of any component other than by manufacturer.
This limited warranty is only valid on portable spas delivered in the United States and Canada. However, it does
not apply to special offers and events and extends through the selling dealer to the original purchaser at the
original site of installation.
Spa Shell / Structural
LMS warrants against the loss of water through the spa shell due to defects in materials and/or workmanship
for a period of one year.
Interior Surface
LMS warrants against cracks, blisters, peeling, discoloration and delamination of interior surfaces for a period
of one year.
Equipment
LMS warrants the spa’s electrical and electronic components, specifically, the control system and pumps, against
malfunction due to defects in materials and/or workmanship for a period of one year.
Components
LMS warrants manufacturer-installed ozonator and LED light source against malfunction due to defects in
materials and/or workmanship for one year.
Manufacturer Warranty
Spa cover warranty is extended through the manufacturer of the product. Spa cover is warranted for 90 days
unless otherwise specified. For more information, see their warranties in the owner’s information package that
was delivered with your spa for more information.
Warranty Performance
In the event of a malfunction or defect covered under the terms of this warranty, the factory authorized selling
dealer is responsible for performing all necessary repairs. To obtain service, contact the selling dealer. In the
event the consumer is unable to obtain satisfactory customer service from the selling dealer, written notification
must be given to the LMS Customer Relations Department within 30 days of the reported failure.
In the event of any warranty replacement, all labor costs (not limited to removal, replacement, and installation)
and shipping costs are the responsibility of the spa owner. There will be no charge for parts on a covered item.
However, the LMS Service Agent may assess a reasonable travel or mileage charge per service call, which may
include diagnostic time. If LMS determines that repair of a covered item is not feasible, LMS reserves the right to
replace the defective merchandise with merchandise equivalent or equal in value to the original merchandise.
Warranty Limitations and Exclusions
The limited warranty applies only to spas normally used for personal, family or household purposes.
This warranty specifically excludes factory installed plumbing. Replaceable service items, such as filters, light
bulbs, and jet inserts are specifically excluded from the limited warranty.