Comtrol must be notified in writing within thir, External wiring return procedures – Comtrol VS3000S User Manual

Page 37

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External Wiring

37

Notices

External Wiring

Any external communications wiring you may install needs to be
constructed to all relevant electrical codes. In the United States this is
the National Electrical Code Article 800. Contact a licensed electrician
for details.
The InterChangeVS 3000 virtual server is equipped with one standard
8-pin RJ45 cable for connection to the ISDN jack; check with your
service provider if you need pinout information.

Return Procedures

To qualify for the warranty, the original purchaser must follow the
procedure outlined below:
1.

Comtrol must be notified in writing within thirty (30) days of the
date that the defect is discovered or contacted for an RMA number.
Comtrol will then issue a Return Material Authorization (RMA)
Number which the purchaser must include with all correspondence
and display on the outside of the shipping container when
returning the card.

2.

All Comtrol cards must be shipped freight and insurance prepaid,
in the original shipping container, or in a container providing equal
or better protection, with the Return Material Authorization
(RMA) Number displayed on the outside of the container in a
prominent manner.

3.

A written description of the defect together with a copy of your
receipt or other proof of purchase, and the name of the dealer which
sold you the Comtrol product, must be shipped with the card. All
defects must be reproducible at the Comtrol repair center to qualify
for the limited warranty. Ship the card to the appropriate shipping
address:

Comtrol Corporation
Distribution/Repair
1791 Buerkle Circle
White Bear Lake,

MN

55110

or
Gandacar Consulting, Limited
189 Lake Avenue East
Carlton Place, Ontario Canada
K7C 1J7
Phone: 800-563-5102

Comtrol will return a card which qualifies under this warranty
freight and insurance prepaid. Comtrol will repair or replace the
cards that do not qualify under the terms of this warranty at the

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