Castelle Office Direct OfficeDirect Storage Server - Manual (Page 37)

35
Chapter
6
Troubleshooting
W
INDOWS
Problem 1:
The Storage Server Utility doesn't list any Storage Servers.
Recommendation 1:
Check the following:
1. The Storage Server is properly installed, LAN connections are
OK, power is ON.
2. If your LAN has a router, confirm that your PC and the Storage
Server are on the same network segment.
3. Confirm that your PC has the TCP/IP network protocol loaded.
From the Start Menu, select Settings>Control
Panel>Network. If an entry for TCP/IP -> Network card is
not listed, add by selecting Add>Protocol >Microsoft >TCP/
IP. You then need to select the new entry (TCP/IP -> Network
card), click Properties, and configure the IP Address tab. If
your LAN has a DHCP Server, select Obtain an IP Address
automatically. Otherwise, select Specify an IP Address, and
enter values for IP Address and Subnet Mask. The IP
Address range commonly used is 192.168.0.1 to