Castelle Office Direct OfficeDirect Storage Server - Manual (Page 40)

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S TORAGE S ERVER U SER ’ S G UIDE
This can happen if the amount of free disk space is not sufficient to spool
(queue) the print job. Storage Usage can be checked using the Status>
Storage screen on the Administrator interface. If this is the problem, you
must delete some print jobs:
1. Using the Administrator interface, select Status>Printer.
2. Use the Delete current job to delete the current print job, or
Delete all jobs to delete all print jobs.
These options can also be used if for some reason a print job or jobs does not
print correctly.
M
ACINTOSH
Problem 1:
I can’t connect to the Storage Server to configure it.
Recommendation 1:
Check the following:
1. The Storage Server is properly installed, LAN connections are
OK, and it is powered ON.
2. If your LAN has a router, ensure that your Mac and the Storage
Server Device are on the same network segment.
3. If any PC or device on the LAN is already using the Storage
Server's default IP Address of 192.168.0.2, that PC or device
must be turned OFF until the Storage Server is allocated a new
IP Address.
4. Ensure that your Mac is using an IP Address within the range
192.168.0.3 to 192.168.0.254 and thus compatible with the
Storage Server's default IP Address of 192.168.0.2. Also, the
Subnet Mask should be 255.255.255.0.
This can be checked using Apple>Control Panel>TCP/IP.
Problem 2:
The Storage Server's printer is not listed on my Mac.
Recommendation 2:
There are two things to try: