E-MU SHORTBoard 49 User Manual

Page 31

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User’s Guide

29

Problem:

The keyboard is connected to my computer with the USB cable, but I
cannot locate the LONGboard or SHORTboard USB keyboard in my
software’s MIDI devices dialog box.

Solution:

In Windows XP, your keyboard appears as a “USB Audio Device.” Select
“USB Audio Device” as your audio and MIDI input and output device.
We recommend going to

www.emu.com

to get our low latency E-MU

MIDI drivers. This will enable the keyboard to be exposed in multiple
applications at the same time.

Problem:

When the keyboard is connected to my Windows computer a question
mark appears in the Windows Device Manager under Other Devices >
E-MU
. What is the problem?

Solution:

The question mark is normal. Your keyboard will function as a class-
compliant device (i.e., without any drivers).

Problem:

When I play the keyboard or use any of the MIDI controls (wheel, knob,
data slider, etc.), data is not transmitted from the MIDI Out jack.

Solution:

This may be caused by the MIDI Out being set to Thru Mode. The
MIDI Out jack can be configured to transmit MIDI data from either the
keyboard or from the MIDI In connector. If the MIDI Out mode is set
to Thru, the keyboard and controls will not send any data to the MIDI
Out jack.

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