iStorage datAshur Personal Manual - Manual (Page 24)

#24
iStorage datAshur Personal
®
Manual – v 31
www.istorage-uk.com
personal
Q. HOW DO I UNLOCK THE datAshur Personal ® DRIVE IF THE BATTERY IS DEAD?
A. Your datAshur Personal ® drive has a built-in rechargeable battery.
Even if the battery is fully discharged you can still continue to use the drive by following the
instructions below:
Connect the datAshur Personal ® drive to a USB port on any computer
While connected to the computer, enter the User or Admin PIN to unlock the drive
While connected to the USB port, the internal battery will automatically charge - this is
shown by a flashing BLUE LED.
We recommend you keep the datAshur Personal ® drive connected for approximately 1 hour to
fully charge the battery.
Q. HOW DO I CHANGE THE DEFAULT PIN CODE?
A. Please follow this procedure:
Press the Key Button
Within 10 seconds enter the Current User PIN and press the Key Button again
Press and hold the Key Button for 3 seconds
Enter a New User PIN number (The PIN must be 7 - 15 digits long)
Press the Key Button to store the New User PIN
Re-enter the New User PIN number
Press the Key Button to confirm the New User PIN .
Q. WHAT IF I FORGET MY PIN CODE ON MY datAshur Personal ® DRIVE?
A. If you forget the User and Admin PIN, there is absolutely no way of gaining access to the data stored
on the drive, there are no back doors into the drive.
You will need to completely reset the datAshur Personal ® drive by following the directions in this User
Manual. By resetting the drive, all data stored on the datAshur Personal ® will be deleted.
When the datAshur Personal ® drive is reset the following occurs:
• A new encryption key is generated
• The User and Admin PIN are deleted
• All the data on the datAshur Personal ® drive is deleted
• A new User PIN will need to be set
• The datAshur Personal ® drive will need to be formatted
17. FAQ - Frequently Asked Questions - continued