Compaq N1020V User Manual

Page 67

Advertising
background image

2–22

Maintenance and Service Guide

Troubleshooting

Flowchart 2.12 - No OS Loading from Hard Drive, Part 3

Y

System

files on hard

drive?

Continued from
Flowchart 2.11,

No OS Loading

from Hard Drive,

Part 2.

Clean virus.

Done

N

Install OS

and reboot.

Virus

on hard

drive?

OS

loading from

hard drive?

Y

N

Y

N

Y

N

Diagnostics

on diskette?

Replace

hard drive.

Run diagnostics

and follow

recommendations.

Run SCANDISK

and check for

bad sectors.

Can bad

sectors

be fixed?

Replace

hard drive.

Y

N

Y

N

Fix bad

sectors.

Boot from

hard drive?

Replace

hard drive.

Done

Advertising