Canon HF M31 - Manual (Page 168)

168 Š
Additional Information
Noise can be heard along with the recorded sound
- When recording sound with an external microphone, the interference caused by wireless
communications may be picked up and recorded as noise. We recommend turning off the
wireless communication while recording (
0 141).
Sound is distorted or is recorded at lower levels.
- When recording near loud sounds (such as fireworks, shows or concerts), sound may become
distorted or it may not be recorded at the actual levels. Activate the microphone attenuator
(
0 148) or adjust the audio recording level manually (0 77).
The picture is displayed correctly but there is no sound from the built-in speaker.
- Speaker volume is turned off. Adjust the volume.
- If the STV-250N Stereo Video Cable is connected to the camcorder, disconnect it.
- The AV terminal is set to headphone output. Set
8 8 [AV/Headphones] to [AV]
.
Memory Card and Accessories
Cannot insert the memory card.
- The memory card was not facing the correct direction. Turn the memory card over and insert
it.
Cannot record on the memory card.
- The memory card is full. Delete some recordings ( 0 52, 98) to free some space or replace
the memory card.
- Initialize the memory card ( 0 36) when you use it with the camcorder for the first time.
- The LOCK switch on the memory card is set to prevent accidental erasure. Change the posi-
tion of the LOCK switch.
- A compatible memory card must be used to be able to record movies on a memory card
( 0 32).
- The folder and file numbers have reached their maximum value. Set 8 8 [Photo Num-
bering] to [Reset] and insert a new memory card.
The wireless controller will not work.
- Set 6 8 [Wireless Remote Control] to [On].
- Replace the battery of the wireless controller.
Cannot upload files wirelessly using an Eye-Fi card.
- 6 8 [Eye-Fi Communication] is set to [Off] ( i appears onscreen). Set it to [Auto-
matic].
- Opening the LCD panel may help when the wireless connection is not strong enough.
- If certain conditions occur while uploading files, such as the camcorder becoming too hot or
the wireless connection getting too weak, the camcorder may stop the wireless upload ( h
appears onscreen). Turn off the camcorder and let it cool down or move to a location with a
stronger wireless signal.
- Contact the card manufacturer’s customer care.