Novak ESC Profile Software - Manual (Page 22)

NOVAK ELECTRONICS • PROFILE SOFTWARE 22
SERVICE RETURN
SHEET
IF YOUR DATA LINK IS NOT OPERATING PROPERLY, COMPLETE ALL INFORMATION ON
THIS SHEET (OR A COPY), AND RETURN IT WITH YOUR DATA LINK, CABLE, & ADAPTOR.
4
RETURN SHIPPING
Please select a UPS shipping method**:
GROUND 3-DAY 2-DAY NEXT DAY
**If method is not selected, unit will be shipped UPS Ground.
Units Serviced Under Warranty: Units shipped back
to one of the 48 continental U.S. states will be
shipped UPS Ground at no charge. However, if 3-
Day, 2-Day, or Next Day Air is indicated, or if the
warranty repair is being sent outside of the 48
continental states, current UPS rates will be charged.
All International repairs are shipped Air-Mail.
Units Not Covered Under Warranty: Current UPS
shipping fees will be added to the service cost.
5
PAYMENT INFORMATION
Select payment method † .
® MasterCard ®
COD Cash COD Check
† If COD is indicated, UPS COD fees will be added to shipping
charges. If a payment method is not indicated (or if charge card/
check is not approved) unit will be shipped back COD Cash.
PAYMENT BY CREDIT CARD:
Credit Card# ___________________________________
Card Holder's Name ____________________________
Exp. Date __________ Signature __________________
PAYMENT BY COD CHECK (info. from your check):
Name ______________________ Phone ____________
Address ____________________ City ______________
State ____ Zip ________ D.L. # ___________________
6
AUTHORIZATION TO SERVICE UNIT
I authorize Novak Electronics, Inc. to service the
enclosed DataLink as I have indicated.
Signature ____________________ Date ________
SHIP DATA LINK TO:
NOVAK ELECTRONICS, INC. 18910 Teller Avenue, Irvine, CA 92612 USA • Attn: Service Dept.
NOTE: Please read the Trouble-Shooting Guide and all instructions before sending in your
DataLink for service. If the unit operates normally when received, a $15.00 inspection fee will
be charged.
CUSTOMER'S RETURN SHIPPING ADDRESS
NAME DAYTIME PHONE DATE
ADDRESS (UPS will not deliver to a PO Box) CITY
STATE ZIP CODE COMPANY (If applicable)
Residential
Commercial
( )
1
INSTALLATION/MODEL
PROFILE SOFTWARE Version # ___ Serial # _______
COMPUTER (Mnf/Model) ______________________
OPERATING SYSTEM Windows 95 ® MS ® DOS
Windows 3.1 ® ________
2
DESCRIPTION OF PROBLEM
Has this unit ever worked properly? Yes No
Has unit ever been sent in for service? Yes* No
*Attach a copy of the previous service invoice to this sheet.
3
CLAIMING WARRANTY?
YES An itemized sales receipt or previous
service invoice dated within the last
90 days must be stapled to this sheet.
Please read the Warranty Statement. If
no provisions have been voided, the
unit will be replaced/repaired at no
charge. Complete STEPS 4-6.
Purchase Date ______________________
Purchased From ____________________
Dealer's PH# ( ) ________________
NO Unit will be replaced/repaired for a
$20 fee plus shipping and handling.
Complete STEPS 4-6.
Pricing and policy information subject to change without notice.