Crisp Solutions 616 User Manual

Page 64

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UCommand-616 Universal Remote Control User’s Manual

56 Troubleshooting

You cannot operate a
device even after
configuring the device
using the learning
function (page 26).

Make sure that you have correctly “mapped”
your device’s remote control to the
UCOMMAND-616.

Clear the device data from the
UCOMMAND-616 (page 30) and carry out
the learning function again (page 26).

Some original remotes have an unstable
timing, which cannot be learned. Try learn-
ing the commands from a different remote
control, such as a universal remote, config-
ured to control the respective device.

You see an “error”
display during the
learning procedure.

Try the learning procedure again (page 26).
If the remote is FULL, remove any buttons
or devices you feel unnecessary.

You see an “error”
display during opera-
tion.

The button that you pressed has not been
properly configured. Configure the button
again using the learning procedure (page
26).

Problems with two-
way remotes and
DSP

Some remotes use a string of commands to
trigger certain functions. This is especially
true of DSP (surround sound) functions. Try
programming the UC-616 with the Device
turned off, or do the programming in another
room. Alternately, during the Learning se-
quence, quickly move the remote away from
the 616 after sending the original command.

The LCD screen
turns off.

The UCOMMAND-616 is preset at the fac-
tory to automatically switch the LCD off after
20 minutes if left unused. Press the Hard-

ware Access Button

or any other hard

button to turn the UCOMMAND-616 back on
again.

Short battery life

This is usually caused by heavy use of the
backlight function, which mainly determines
the battery life (see pages 11 and 50).

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