Cortelco FOUR LINE CORDLESS ANALOG ADAPTER 2742 User Manual

Page 17

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APPENDIX B

Trouble Shooting Guide

If you are having difficulty with your 2742 Cordless Adapter, please review the issues below and their
solutions. If you do not find your problem or you have other questions, please call 662-287-5281 and
request technical assistance.

The Cordless Adapter does not work.

Check all connections and make sure that they are securely in place.
Make sure that the AC transformer is plugged into a jack not connected
to a wall switch. Check to make sure that the status indicator lamp is
blinking. If it is not, unplug and then replug the AC power cord. If the
status indicator still fails to start blinking, check your wall jack by
plugging another device such as a lamp into the outlet to make sure
that it is working properly.

The Cordless Adapter is connected
properly, but still does not work.

The problem may be with the telephone wiring. If possible, check
your jack wiring by testing a four line telephone at the jack where you
installed the Cordless Adapter. If the 4-line does not work, then your
wiring may be causing the problem.

The problem may be with your cordless telephone. Check to make
sure that your cordless telephone is working properly. Plug it into
another line jack to be sure. Make sure it is connected properly to the
Cordless Adapter.

When you connect your cordless
adapter, the station number is not
correct or other settings need to be
changed.

See Section 3. Configuration Modification