Problem solving, Troubleshooting – Crestron electronic TPS-17G-QM/-L-IMC User Manual

Page 12

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Power Interface Module

Crestron TPS-17G-QM/-L-IMC

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron
customer service representative.

TPS-17G-QM/-L-IMC Troubleshooting

TROUBLE

POSSIBLE

CAUSE(S)

CORRECTIVE

ACTION

Touchpanel is not
communicating
with the network.

Use Crestron
Toolbox™ to poll the
network. Verify
network connection to
the device.

Touchpanel
does not
function.

Touchpanel is not
receiving
sufficient power.

Use the Crestron
Power Calculator to
help calculate how
much power is
needed for the
system.










8

Power Interface Module: TPS-17-QM/-L-IMC

Operations Guide – DOC. 6783A

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