Sonics 1096 Actuator - Manual (Page 23)

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I N S T R U C T I O N M A N U A L • M O D E L S 1 0 9 9 / 1 0 9 6
M A I N T E N A N C E
REPAIRS / SERVICE
If problems are encountered, contact our Service Department as follows:
Phone: 1-800-745-1105 • 1-203-270-4600
Fax: 1-203-270-4610
E-Mail: [email protected]
It is suggested that a system in need of repair be sent back to the factory, with
a written description pertaining to the nature of the problem.
Always contact the factory for return authorization before shipping any
instrument. Include date of purchase, model number, and serial number. For
units not covered by the warranty, a purchase order should be forwarded to
avoid unnecessary delay. Care should be exercised to provide adequate
packing to insure against possible damage in shipment. The system should
be sent with all transportation charges prepaid and return method of shipment
indicated.
NOTE: If packing unit for
return shipment, DO NOT
use styrofoam “peanuts.”