CREATIVE Sound Blaster Audigy 2 Platinum eX User Manual
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Troubleshooting and FAQs B-3
No audio output when playing digital files such as .WAV, MIDI files or AVI clips.
Check the following:
❑ The speakers’ volume control knob, if any, is set at mid-range. Use Creative Surround Mixer to adjust
the volume, if necessary.
❑ The powered speakers or external amplifier are connected to the card’s Line Out or Rear Out jack.
❑ There is no hardware conflict between the card and a peripheral device. See “Resolving I/O Conflicts”
❑ The Speaker selection in Creative Speaker Settings corresponds to your speaker or headphone
configuration.
No audio output when playing audio CDs or DOS games that require a CD-ROM.
To solve this problem, enable digital CD playback as follows.
For Windows 98 SE
❑ Click Start -> Settings -> Control Panel.
❑ In the Control Panel dialog box, double-click the Multimedia icon.
❑ In the Multimedia Properties dialog box, click the CD Music tab.
❑ Click the Enable digital CD audio for this CD-ROM device check box to select it.
❑ Click the OK button.
For Windows Me
❑ Click Start -> Settings -> Control Panel.
❑ In the Control Panel dialog box, double-click the System icon.
❑ In the System Properties dialog box, click the Device Manager tab.
❑ Double-click the DVD/CD-ROM drives icon. Your computer’s drive icons will appear.
❑ Right-click the CD disk drive icon. A menu will appear.
❑ Click Properties.
❑ In the Digital CD Playback box of the next dialog box, click the Enable digital CD audio for this
CD-ROM device check box to select it.