CREATIVE Sound Blaster Audigy 2 Platinum eX - Manual (Page 68)

Troubleshooting and FAQs B-8
• Clear the check box to disable it.
If you have a Disable In This Hardware Profile check box:
• Make sure that the check box is selected to disable it.
7. Click OK to restart Windows and for the change to take effect.
When the Gameport Joystick interface is disabled, the entry in Device Manager has a red cross.
The joystick is not working properly in some programs.
The program may use the system processor timing to calculate the joystick position. When the processor
is fast, the program may determine the position of the joystick incorrectly, assuming that the position is
out of range.
To solve this problem:
Increase your system’s 8 bit I/O recovery time of the BIOS setting, usually under the Chipset Feature
Settings section. Or, if available, you may adjust the AT Bus speed to a slower clock. If the problem
persists, try a different joystick.
Problems with
Multiple Audio
Devices The other installed audio card is not working well.
You may have an existing audio device installed in your computer. The audio device may be an audio card
or an onboard audio chipset. Before you install your Sound Blaster Audigy 2 Platinum eX card, you are
advised to completely uninstall and remove your existing audio device. Operating multiple audio devices
in your computer may introduce usability issues.
Alternatively, during the installation of your audio card, do the following:
❑ If your computer detects an installed Sound Blaster Live! Series or Sound Blaster PCI512 audio card,
a message box recommending that you completely uninstall and remove the older audio device will
appear. Click the Yes button and follow the instructions on the screen to complete the removal of the
old audio device. Remove the old audio card from your computer.
Do not attempt to make changes to
the BIOS unless you have
experience with system software.