Teleset self diagnostics – Triner Scale T-1000 TELESET User Manual

Page 19

Advertising
background image

33

32

Operator manual T-1000 TELESET

TELESET postage resetting

9.2

TELESET self diagnostics

If the T-1000 needs help, it lets you know with
a self-diagnostic code. Some codes are
displayed with a word others are simply two
digit numeric codes prefaced with the letter C
or E. Use this information to fix your meter
fast.

Diagnostic codes that begin with the letter C or
E only occur during the reset process and
usually pertain to the modem connection.

Note: With any C code, the T-1000 will
automatically try to reconnect three times.
Confirm displayed E codes by pressing the ‘C’
key.

Here is a list of codes and possible remedies.

If any of these codes appear the modem has
not completed its call, your T-1000 will
automatically try again.

These codes mean the modem has not
received a dial tone, check that your phone
line is properly connected.

These codes mean the desired reset amount
is not possible. Repeat the reset procedure
with a new amount.

If any self-diagnostic code appears that is not
listed, call the TELESET Data Center hotline at
(800) 40-RESET for assistance.

C 13, C 14, C 18, C 28, C 39

C 23, E 16, E 26, E 29

E 37 and E 43

9.3

Security features

For security purposes, United States Postal
Service (USPS) wants your postage meter to
call the TELESET Data Center at regular
intervals. During this contact, the center
electronically looks at the registers and other
items. An internal letter counter allows your
postage meter to determine when the next
contact must be made with the TELESET
Data Center. When it’s time to call, the
message ‘Call-FP 44’ will appear in the
display. If you do not respond to this message
within a reasonable amount of time the
postage meter will discontinue operation until
communication is made.

All you need to do to establish communication
is conduct a normal TELESET postage reset.
If you do not need postage, you may ask for a
reset of zero dollars. If you have any
questions, call (800) 40-RESET.

Advertising