Troubleshooting guide – Chicago Gaming Nicktoons Nitro User Manual

Page 37

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Nicktoons Nitro • Copyright 2008 • Raw Thrills • All rights reserved

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37

TROUBLESHOOTING GUIDE

PROBLEM

POSSIBLE CAUSE

SOLUTION

Game will not power up Game not plugged in.

Plug game into receptacle.

Game not turned on.

Turn ON main power switch

Game fuse is blown

Check game fuse.

No power to receptacle.

Plug game into powered receptacle.

PC power switch is OFF

Turn PC power switch ON.

PC BIOS set wrong.

See Appendix B.

“No Signal” Message

Video cable not secure.

Check and secure video connector.

PC not turned ON.

Turn ON power to PC.

No video display

No power to video display.

Check power to video display.

see

Game will not power up.

No sound

Audio cable not connected.

Check audio cable connection.

Speaker not connected.

Check speaker connection.

“I/O Board Missing”

USB connector not
connected.

Check USB connector from PC to I/O
board. Perform Hard Drive Recovery

Game will not load.

New Hard Drive installed.

Power cycle by un-plugging game.
Perform Hard Drive Recovery

Hard Drive data corrupted.

Perform Hard Drive Recovery.

Game Freezes

Security Dongle Loose

Secure and Tighten Dongle

Poor Ventilation

Check Fan Operation and Airflow

USB cable loose

Remove and Reinsert USB both ends
of cable

Failing or Bad Power
Supply

Check Power Supply Output or
Replace With Known Good.

Corrupted Hard Drive

Perform CRC Check. Re-Image if bad.

Game resets.

Low DC voltage.

Check for proper voltage(+5V,+12V).
Adjust cabinet main power supply.

Door lamp is wrong rating.

Use only 5volt lamps.

Cabinet/PC temperature is
too high.

Check that vents and fans are
functioning and not obstructed.

Hard Drive data corrupted.

Perform Hard Drive Recovery..

Not Linking

DIP Switch Set Wrong

Refer to Networking Setup Section.

Network Cable Bad

Check Connection or Replace

Game Operator Settings
Not The Same.

Make Sure All Settings Are The Same
Between Linked Games












Warning:

Do not connect or disconnect any cables or connectors on this game with the power on. This

could potentially damage the game.

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