English – Konig Electronic Indoor pan-tilt IP camera remote video surveillance User Manual

Page 21

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ENGLISH

21

2) The live video stream is very slow.

uCare cam will automatic adjust video streaming speed according to smartphone’s

internet connection. It will start sending video from a low frame rate and gradually increase

the frame rate. It may take 1-2 minutes for the frame rate to stabilize. If performance is still

not satisfactory –

a. Please ensure motion detection is turned off. “Settings” -> “Alert & Notify Setting” ->

“Email snapshot alert” -> “Motion detection enabled” is NOT checked.

b. Please reduce the video quality. “Settings” -> “Real time video Setting” -> “Video

quality settings”

3) What does the LED color stand for?

LED Color

Description

Power on  Green

IPCam booting (15 seconds)

Power on  Green  Red flashing

IPCam loading program (15 seconds)

Red and Green lit alternatively

Router Mode

Fast Green lit

WPS Mode

Green Slow Flashing

Searching and Connecting to WiFi Router

(uCare Cam will reboot automatically every

one hour in this status)

Orange

Connected to WiFi Router

Red Fast flashing

WPS pairing failed

4) My uCare Cam does not connect to the Router

It’s possible that there are too many WiFi routers nearby using the same channel and

interfere with each other.

a. Please move the uCare Cam closer to the Router to ensure a good WiFi signal.

b. You may consider to change your WiFi channel number, for example Ch1, Ch6, Ch11.

c. Please turn off power to uCare Cam, wait 5 seconds, then turn power on to uCare Cam.

d. Please wait ~1 minute, then press WPS/REST key in back of uCare Cam.

e. Please wait ~1-2 minutes. The status LED should be flashing Red and Green. Please try

setup again following instructions.

f. If status LED does not flash Red & Green, please contact Customer Support.

5) How to check your WiFi signal and coverage by Android App -- WiFi Analyzer

Ans: There is a free android app “WiFi Analyzer” that can scan and show all WiFi SSID’s

around. User can change their WiFi channel to avoid interference and get better signal and

coverage.

https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer&feature=search_

result

6) What is the default account name and password?

Ans: Default password for IPCam is “0000”, default manager account is “admin”, password

is “0000”

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