Page 14 of 16, Service – Wyred 4 Sound mini-Integrated User Manual
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Page 14 of 16
Wyred 4 Sound Authorized Service Provider will help determine whether your product
requires service and, if it does, will inform you how Wyred 4 Sound will provide it. Wyred 4
Sound or its Wyred 4 Sound Authorized Service Providers will provide warranty service on
products that are tendered or presented for service during the Warranty Period, as permitted
by law. You may be responsible for delivery and return shipping and handling charges if the
product cannot be serviced in the country it is in. In accordance with applicable law, Wyred 4
Sound may require that you furnish proof of purchase details and/or comply with registration
requirements before receiving warranty service. Please refer to the Service page on the
Wyred 4 Sound website. For more details on this and other matters on obtaining warranty
service contact your dealer. Recovery and reinstallation of system and application software
and user data are not covered under this Limited Warranty.
Service
In the unlikely event there is a problem with your Wyred 4 Sound component, please
contact your dealer, distributor, or Wyred 4 Sound to discuss the problem before you return
the component to our manufacturing facility for repair. Products shipped to the factory will be
refused and returned freight collect if not accompanied by a Wyred 4 Sound Service
Department issued return authorization number (RA Number). Return authorization numbers
must be prominently displayed on the outside of the box and an accompanying letter
describing the problem and re-listing the RA number must be inside the box to qualify for
service.
To contact the Wyred 4 Sound Service Department:
Telephone: 805-466-9973
Hours: M/TH 7:00 am to 4:30 pm; Friday 7:00am to 11:00am PST
Fax: 805-462-8962
Email: [email protected]
Website:
If you are located in the United States and purchased direct use the following procedure:
1. Fill out the Service form at the following address:
2. If service is approved we will issue a Return Authorization Number (R/A number) and
shipping address from the Wyred 4 Sound Service Department.
2. Insure and accept all liability for loss or damage to the product during shipment to the
Wyred 4 Sound factory and ensure all freight (shipping) charges are prepaid.
The product may also be hand delivered to the California facility if arrangements with the
Service Department have been made in advance. Proof of purchase from an authorized Wyred
4 Sound dealer, distributor or agent will be required for warranty validation at the time of
hand delivery. Use the original packaging to ensure the safe transit of the product to the
factory, dealer, or distributor. Wyred 4 Sound may, at its discretion, return a product in new
packaging and bill the owner for such packaging if the product received by Wyred 4 Sound