Roadside assistance program, Roadside assistance program -7, Calling for assistance – Saturn 2010 AURA Hybrid User Manual

Page 373: Coverage

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The offer is available for a limited period of time from
the date of vehicle purchase/lease.

For more details, or to determine your vehicle’s
eligibility, visit your Saturn retailer or call the Saturn
Customer Assistance Center at 1-800-553-6000. Text
telephone (TTY) users, call 1-800-833-6000.

In Canada, customers may call the Saturn Customer
Communication Centre at 1-800-263-1999. TTY users in
Canada may call 1-800-263-3830.

Roadside Assistance Program

For U.S. purchased vehicles, call 1-800-553-6000;
(Text Telephone (TTY): 1-800-889-2438)
.

For Canadian purchased vehicles, call 1-800-268-6800.

Service is available 24 hours a day, 365 days a year.

Calling for Assistance

When calling Roadside Assistance, have the following
information ready:

Your name, home address, and home telephone
number

Telephone number of your location

Location of the vehicle

Model, year, color, and license plate number of the
vehicle

Odometer reading, Vehicle Identification Number
(VIN), and delivery date of the vehicle

Description of the problem

Coverage

Services are provided up to 5 years/100,000 miles

(160 000 km), whichever comes first.

In the U.S., anyone driving the vehicle is covered. In
Canada, a person driving the vehicle without permission
from the owner is not covered.

Roadside Assistance is not a part of the New Vehicle
Limited Warranty. Saturn and General Motors of Canada
Limited reserve the right to make any changes or
discontinue the Roadside Assistance program at any
time without notification.

Saturn and General Motors of Canada Limited reserve
the right to limit services or payment to an owner or
driver if they decide the claims are made too often, or
the same type of claim is made many times.

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