BIXOLON SRP-F310 - Manual (Page 66)

Rev. 1.00 - 66 -
SRP-F310/312
7-2-2 Printer Mechanism Problems
Problem Probable Cause Level Checkpoint Action
Feeding motor failure B
Check for short failure
inside the motor
Replace the motor
Gear is dislocated
from the rotating axis
B
Check the assembly
status of the washers
holding the gears
Reassemble the
gears and washers
Paper jam o B Check for paper jam
Open the cover,
and then remove
the jammed paper
Paper feeding failure
Auto cutter jam B Check for auto cutter jam
Open the cover
cutter, and then
restart the printer
Cover cannot be
opened when pressing
the button
Auto cutter jam B Check for auto cutter jam
Open the cover
cutter, and then
restart the printer
Cover cannot be
closed
Deformation of Hook B
Check for deformation of
Hook
Straighten the
Hook with =pliers
Error LED is on and
there is a long and
continuous beep sound
while the printer is in
the ready state.
Cover Open sensor
failure
B Check for sensor failure
Replace the sensor
Ass’y
Error LED is on and
there is a short and
continuous beep sound
while the printer is in
the ready state.
Paper End sensor
failure
B Check the sensor failure
Replace the sensor
Ass’y
Error LED is on and
there is no beep sound
while the printer is in
the ready state.
Near End sensor
failure
B Check for sensor failure
Replace the sensor
Ass’y
Joint or bouncing
sound during feeding
operation
Gears are damaged
or are impeded by
foreign substances
B
Check for damage or
foreign substances on the
gears
Replace the gears
or remove the
foreign substance
Check the
communication speed
A
Communication speed is
set by DP switches for
Serial Mode
Check the DIP
switch setting Entered characters
and printed characters
are different Communication cable
failure
A
Check RS-232C null
modem
Cable
Replace the cable
7-2-3 Auto Cut Mechanism Problems
Problem Probable Cause Level Checkpoint Action
Auto cutter
does not
work at all
DIP switch setting failure A
Check whether DIP
switch 1-1 is ON
Change ON to OFF