AquaMAX EM50 Series - Manual (Page 32)

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WARRANTY
AQUAMAX ELECTRIC DOMESTIC MAINS
PRESSURE WATER STORAGE HEATER
WARRANTY
– AUSTRALIA ONLY-
1. THE AQUAMAX WARRANTY - GENERAL
1.1 This warranty is given by Aquamax Australia Pty Limited,
ABN 37 138 189 689 of 463-467 Warrigal Road, Moorabbin Victoria.
1.2 Aquamax offer a trained and qualified service network who will repair
or replace components at the address of the water heater subject to
the terms of the Aquamax warranty. Aquamax Service, in addition can
provide preventative maintenance and advice on the operation of your
water heater. The Aquamax Service contact number is available 7
days a week on 1800 676 000 from 9am to 5pm, excluding public
holidays (hours subject to change without notification).
1.3 For details about this warranty, you can contact us on 1800 676 000 or
by email at [email protected] (not for service bookings).
1.4 The terms of this warranty is set out in section 2 and apply to water
heaters manufactured after 1
st
September 2012.
1.5 If a subsequent version of this warranty is published, the terms of that
warranty will apply to water heaters manufactured after the date
specified in the subsequent version.
2. TERMS OF AQUAMAX WARRANTY AND EXCLUSIONS TO IT
2.1 The decision of whether to repair or replace a faulty component is at
Aquamax’s sole discretion.
2.2 If you require a call out and we find that the fault is not covered by
Aquamax warranty, you are responsible for our standard call out
charge. If you wish to have the relevant component repaired or
replaced by Aquamax, that service will be at your cost.
2.3 Where a failed component or cylinder is replaced under this warranty,
the balance of the original warranty period will remain effective. The
replacement does not carry a new Aquamax warranty.