AquaMAX EM50 Series - Manual (Page 33)

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2.4 Where the water heater is installed outside the boundaries of a
metropolitan area as defined by Aquamax or further than 25 km from
either a regional Aquamax branch office or an Accredited Aquamax
Service Agent’s office, the cost of transport, insurance and travelling
between the nearest branch office or Aquamax Accredited Service
Agent’s office and the installed site shall be the owner’s responsibility.
2.5 Where the water heater is installed in a position that does not allow
safe or ready access, the cost of that access, including the cost of
additional material handling and/or safety equipment, shall be the
owner’s responsibility. In other words, the cost of dismantling or
removing cupboards, doors or walls and the cost of any special
equipment to bring the water heater to floor or ground level or to a
serviceable position is not covered by this warranty.
2.6 This warranty only applies to the original and genuine Aquamax water
heater in its original installed location and any genuine Aquamax
replacement parts.
2.7 The Aquamax warranty does not cover faults that are a result of:
a. Accidental damage to the water heater or any component (for
example: (i) Acts of God such as floods, storms, fires, lightning
strikes and the like; and (ii) third party acts or omissions).
b. Misuse or abnormal use of the water heater.
c. Installation not in accordance with the Owner’s Guide and
Installation Instructions or with relevant statutory and local
requirements in the State or Territory in which the water heater
is installed.
d. Connection at any time to a water supply that does not comply
with the water supply guidelines as outlined in the Owner’s
Guide and Installation Instructions.
e. Repairs, attempts to repair or modifications to the water heater
by a person other than Aquamax Service or an Aquamax
Accredited Service Agent.
f. Faulty plumbing or faulty power supply.
g. Failure to maintain the water heater in accordance with the
Owner’s Guide and Installation Instructions.
h. Transport damage.
i. Fair wear and tear from adverse conditions (for example,
corrosion)
j. Cosmetic defects.