AquaMAX G270VE Series - Manual (Page 18)

17
Troubleshooting
Check the items below before making a service call. You will be charged
for attending to any condition or fault that is not related to the manufacture
or failure of a part. For warranty terms and conditions (refer to ‘Warranty’
on page 39).
Not Enough Hot Water (Or No Hot Water)
•
Is a pilot flame present?
Remove the front access panel and check that a pilot flame is present. If
the pilot flame is not burning relight the heater by following the ‘Lighting
Instructions’ on page 6.
•
Are you using more hot water than you think?
Is one outlet (especially the shower) using more hot water than you
think? Very often the amount of hot water used is not realised,
particularly when showering. Carefully review the family’s hot water
usage. Have your plumber fit a flow control valve to each shower outlet
to reduce water usage.
•
Pressure temperature relief valve running?
Is the PTR valve discharging too much water? (Refer to ‘Pressure
Temperature Relief Valve Running’ on page 18).
•
Is the thermostat setting appropriate?
Ensure the thermostat setting is appropriate. You may choose to adjust
the thermostat upwards to gain additional hot water capacity. Refer to
‘Temperature Adjustment’ on page 8.
Warning: Hotter water increases the risk of scald injury.
Water Not Hot Enough
•
Has your hot water usage increased?
You may find that due to heavy hot water usage the water temperature
may be lower than normally expected.
•
Is the thermostat setting correct?
Ensure the thermostat setting is correct. Refer to ‘Temperature
Adjustment’ on page 8.