Avery Dennison SNAP 500 - Manual (Page 81)

User’s Manual—SNAP™ 500 Gen 1 and Gen 2 81
Problem Probable Cause Corrective Action
Print density is too light
or too dark.
1) Tape and Ink Transfer Type
selection in Design File
doesn’t match supplies.
1) Refer to the PCMate Platinum software
manual.
2) Incorrect contrast setting in
the machine setup.
1) Adjust the contrast control on each print
head. Refer to section 4.1 Print Head
Adjustments.
3) Misadjusted print head
pressure.
1) Set print head pressure. Refer to section
4.1 Print Head Adjustments.
Problem Probable Cause Corrective Action
Voids in print image in
the feed direction. 1) Ink is misaligned with the
tape.
2) Ink must be 1/4” or 5 mm wider than the
tape. Example: 1”(25 mm) web requires
1 ¼” (30 mm) ink.
2) Print head is dirty. 1) Power off the machine. Clean the print
head and print. Refer to section 5.1, Print
Head Cleaning and Handling.
3) Faulty print head. 1) After cleaning the print head and running a
test label, if a void still exists, replace the
print head.
4) Misadjusted print head
pressure.
1) Set print head pressure. Refer to section
4.1.1, Adjusting Print Head Pressure.
5) Worn printer roller. 1) Contact your local AVERY DENNISON
representative.
IF THE RECOMMENDED CORRECTIVE ACTIONS DO NOT
RESOLVE THE PROBLEM (S), CONTACT YOUR LOCAL
AVERY DENNISON REPRESENTATIVE.