Reference: troubleshooting and cleaning scales, Troubleshooting, Cleaning scales – MicroE 1500V Mercury User Manual

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Troubleshooting

Problem

The Power/Calibration indicator will not come on.

Solution

• Make sure the M1500V 15-pin D connector is fully seated and connected.
• Confirm that +5 Volts DC is being applied to pin 12 on the M1500V 15-pin D connector and that pin 13 is connected to ground.

Problem

Can't get the SmartPrecision Alignment Tool "Signal" LEDs better than red or yellow; or the green, “ green” indicator doesn't
stay illuminated over the full length of the scale.

Solution

• Verify that the sensor has been aligned to the scale and that the mounting screws are tight. Check the dimensions for the mechanical

mounting holes (and clamps if any) to make sure that the sensor is correctly located over the scale. Refer to the appropriate interface drawing.

• Check that the scale is firmly mounted and can't jiggle or move in other than the intended direction.
• Make sure that the scale is clean over its entire length or circumference. Use the recommended Cleaning Scales procedure.

General Particle Removal

Blow off the contamination with nitrogen, clean air,
or a similar gas.

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Contamination Removal

Use a lint-free cleanroom wipe or
cotton swab dampened with isopropyl
alcohol or acetone only to wipe the
surface clean. Handle the scale by the
edges. Do not scrub the scale.

Cleaning Scales

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